Resort Timeshare Complaints
For the elderly, the idea of owning a timeshare sounds like a great way to vacation in retirement. Timeshare salesmen inform them that this is the best way to enjoy luxury accommodations for cheaper than you could afford on your own. It is not until later down the road that timeshare owners realize the unwanted financial obligation that they have actually signed up for.
The timeshare industry is known for their high pressure sales tactics used to persuade people into purchasing timeshares on the spot. In some circumstance these tactics are used to target the elderly. Before 1993, timeshare salesmen found great success and profits in targeting the elderly with different types of complex schemes. It wasn’t until 1994 that a new law titled the “Senior Citizens Against Marketing Scams (SCAMS)” act was enacted. The law was put in place to deter criminals from targeting people 55 and older with timeshare and marketing scams. With this law in place federal courts can impose an additional term of imprisonment of up to ten years if the scam is targeting the elderly.
In this video an elderly retired woman that owned a Resort vacation home, was constantly harassed into buying more timeshare points. The points that she purchased and her monthly maintenance fees later exceeded her monthly income. She was then forced start a home business in order to help cover the expenses. Sadly, stories like this are very common around the timeshare industry, and is the precise reason why the “S.C.A.M.” Act was put in place.
Timeshare owners wanting to cancel Resorts timeshare contracts, need to contact Redemption and Release, LLC for a free consultation with one of our timeshare cancellation experts. Here at Redemption and release we understand how frustrating owning a timeshare can be, and we are here to help. Its never too late to experience timeshare freedom!
Resort Timeshare Complaints
Welcome back! High-pressure sales tactics have always dogged the timeshare industry and one local senior says she thinks they target the elderly on purpose. Calvin has more on the tug-o-war between Vacation Resort and one woman’s money.
Mildred Folds of Bridgeport Alabama says she is on the brink of bankruptcy in her golden years all because of the Resort, one of the largest timeshare companies in the world. Now this bribed 76 year old senior is fighting back. Mrs. Folds always loved the visits to her timeshare property at the Resort at Fairfield Glade near Crossville Tennessee except for one thing.
Fairfield Glade, there’s absolutely nothing to do there unless you want to fish.
She began staying at the Smoky Mountain Resort near Sevierville, Tennessee and that’s when her ordeal began. She says salespeople were always after her to buy more timeshare points to be able to stay.
“That you’ve got to buy more, you have to buy more to be able to do what you need to do and want to do.”
She tried to resist but she says the salespeople kept pushing to get her signature on contracts for more points.
“30 or 40 times everything that you got to initial or sign, you don’t have time to read it.”
Before she knew it, Mrs. Folds had had more than 3 million timeshare points and a world of debt. Her monthly income is $2,300 from Social Security and a pension but she owes $3,800 a month to the Resort. She is so embarrassed that she has not told her family about what happened to her.
“I feel ashamed that I let the Resort literally talked me into these things.”
Do You Have a Resort Timeshare Complaint?
Mrs. Folds is suing the Resort; charging theft by conversion, fraud and violations of Tennessee’s consumer protection act. Her attorney Judson Phillips says, “She’s not alone.”
So how many people that are out there that are like Mildred? I wish I could give you an answer, actually I can give you an answer, far too many.
Phillips says he has not heard one word from the Resort’s lawyer, but we did. Attorney Gene Podeska told us, “This is ongoing litigation and I am not permitted nor interested in making a comment to you at this time.” Lori Ford with the Vacation Resorts thanked us for reaching out to them but was unable to comment on pending litigation. Mrs. Folds has her canned goods ready for sale; she also has her knitted items good to go too. She sells these items to support herself all because of her obligation to the Vacation Resorts.
“You don’t sleep well at night, I promise you. You walk the floor wondering how am I going to juggle to get everything paid.”
Adding insult to injury Mrs. Folds could not stay at a timeshare even she wanted to. She says all those 3 million points are going to maintenance fees, maintenance fees for a timeshare she cannot use. The purchase of timeshares and the sale of timeshares both generate a lot of complaints at the Better Business Bureau. That agency says, “Evaluate your own needs when needing to buy or sell points for timeshare and do not let salespeople dictate what your needs are. If they try high-pressure, get up and walk out.”
Resort Timeshare Complaints
Hello, my name is Jean Patrick and I want to tell you about my situation and how I came to be in something I really truly would never have been a part of if I knew then what I know now.
It’s about being part of the Resort. And I will tell you straight out, if you are thinking of visiting the location, yes they do have beautiful resorts! The truth is that they do have lovely resorts but at all costs, do not buy and stay away from any presentation. But let me tell you what happened to my wife and I. My mother has the timeshare with RCI, she’s had for, I believe, some 20-22 years, and that’s going back sometime. I didn’t know anything about timeshare, I knew she bought it, I didn’t know anything about it, I was young kid, didn’t know, didn’t care. You know, but that was their thing. Fast forward, every now and then, I would hear her say that she had a bloc of time that she had to use or else she would lose it for the year. So, she would give to different individuals. And generally speaking, she started with my older brothers and ask them if they want to go because I was in no position at that time nor did I care, it wasn’t my thing, I went out and came in as I was pleased, living on my own. But after I got married in 2000, she approached us around, I think it was about, 2005, yea, I think it was about 2005, she approached us and asked us if we want to use a bloc of vacation.
Well, for that year, we hadn’t done anything special so we figured, “yea, why not, let’s see what you have”. Well, she gave weeks’ span and showed us on the computer, you know, there’s different locations that you can use but only within a certain area. I guess RCI’s rather strict at that. My first time dealing with timeshare, I don’t know anything about a person, sure, why not. So, we ended up staying in North Carolina, not too far from the right post took off by the way., we were fascinated with that being that was in November, and it was nice and quiet. And we have beachfront property, nobody was there except for maybe five people in this whole condo set up, not that it was very large but I mean we’re being up on stilts to everything. It was pretty, it was nicer, it was quiet. Little on the core side, but being a videographer, I got a chance to fulfill my actual first time, my first sunrise from beginning all way up to, you know, when the sun was high up in the sky, I was proud of the moment, I still have the tape, I use it every now and then. But the point thing is that nobody came to us about anything, selling timeshare, asking about timeshare, offering time share. The only people we heard from was the staff who came to do the occasional, you know, cleaning of the room, that’s it. Beautiful place! Nice and quiet! Well, we got our bags and we enjoyed it. The kids loved it, it was a lone drive for them nonetheless but still nevertheless, they enjoyed it so we figured it was a good experience. This was what timeshare was, you know, you went to a vacation spot and you have a nice quiet vacation and come home. Well, a little later, about two years, I think it was 2006 if I remember correctly, she asked us again. Actually, that wasn’t 2006, it was 2010 when she asked us if we wanted to use the spot again. So, we said, “Sure!” Jumped at the chance! Looked around and we saw this spot called the Resort in Myrtle Beach. I myself I had never been at Myrtle Beach but I have heard a lot of positive things about it. I decided, “Hey! Why not!” My wife said, “Sure! Let’s go and stayed at the Resorts on Myrtle Beach”. Little cold of the year but, Hey! Why don’t we give it a shot? So, we decided we go.
We drove for 14 hours straight. You can imagine what that’s like with two kids in the back seats doing, “Are we there yet? Are we there yet? I love them doing that but driving in a car for that long is one of the worst things you can do to kids. Anyway, we finally got there, we were there a little early, check-in time, I believe if my memory’s right, was 2 or 3 o’clock. We got there about 1. Well, I went inside and gave all my information of who I was, asked if the room’s ready. Anyway, it probably wouldn’t be, figured out, I’d give a shot. They said, “No, it’s not ready but give us your cell phone number, we will call you when it’s ready”. I gave my phone number, went back outside in the car and I was tired, I was sleepy, so I laid back with the kids in the car and we slept for about an hour and half. Finally, my phone goes off, “Yay! Time to go inside, the room is ready! Go inside, do the final paper work, my wife and kids were bringing everything upstairs. But while I’m doing the paperwork, as soon as I finish singing whatever was necessary and gave them all my credit card numbers and everything like that, they sent me to a desk across the room. And this’s where it got a little kind of funky. When I went over to the other desk, they told me that I had to go to a particular member update, and if I didn’t, I would be charged $77 for a gift or at least the value of said gift, which really didn’t make much sense to me, it might be my state of mind, I’m tired. But it didn’t make any sense to me, why would you send me a gift and tell me if I didn’t go this mandatory member meetings, which I am not a member, that you would charge me for said gift, I mean what’s the definition of a gift, you know, I’m tired. Fine, choose a date, the 27th of November was the date that we chose. Fine, I will go to this meeting for the up update or whatever. I’m not a member, I don’t care, I just want a vacation. I was told that it would be in 90 minutes and here you can see the paperwork for 90 minutes, so I was just supposed to go in there, okay fine then you give me some gift, okay.
Well, November 27 arrived, at 9 o’clock I was supposed to be down there, so we go down to the meeting to the room I was supposed to go to. I see a bunch of couples were sitting and different people walking in, that you can clearly tell are part of hotel’s staff. And I’m wondering that what, you know, what’s going on, I looked at my wife, she looks at me like, “guess we sit down and wait”. About 20 minutes went by, they told us there’s refreshments which really were much muffins, dried muffins and cookies, some packets of ice tea, things of that nature. We go in there and we get called in by a woman of CSR, her name’s Tina Westbrook. And she’s a thin blonde girl like, she’s pretty for her age and everything like that, you know, tap, I’ll say not much thin, slender, full of packing, ready to go and she brings us into this next room where we see all these other couples sitting in a little somewhat cubical areas of different tables as if they take a round table and put a wall between it so that, two sets of people can sit on the opposite sides and speak to different ones. Well, we went and sit on one table of such a nature to this sister and begins to tell us about her family, she’s married to a husband, I think his name’s Irving, she’s got a surname Tyler, and her pet name Tk if I remember correctly. She’s been with the Resort for number of years, she thanks God for every time she gets a chance to help people invest in their future with the Resort. (Oh, here’s where it comes in, okay, this is all going to be a sales game.). At least that’s what I see in retrospect. But I figured out, siting and listen, this is what I have to do, if I want to charge $77. She pulls out this nice little tablet, I believe it’s an iPad, I’m not sure what the name brand was, but she’s showing pictures of different vacation she’s been on with her family and her friends in this and that locations, how she’s had various things from the Resort and she’s enjoyed it. And I am thinking, “That’s nice, that was really good”. Then she started to ask questions, you know, how long we have been married, how many kids we got, when she’s heard about the kids, let me tell you, I mean she practically jumped out of her seat, she said, “Let’s go and round them up, let’s find them, I want to show you, it’ll take them for two seconds, see the place”, and that’s exactly what she did, she got up, we called up the kids, they were waiting in our room for us to be done with this, we figured in 90 minutes, so far, it’s pretty close to 90 minutes while we went around with the kids.
Well, she brings us in and takes us into an elevator and we shoot up to what was probably close to the top floor, I wouldn’t say the top floor but pretty close. And by this time, now you know the 90 minutes is, you know, really drifting pass. We’re close around 12 o’clock. So, after all the small talk and the stuff about the Resort, about her, about us, and I’m thinking in myself, “okay, isn’t it about time for this to be over? I want to enjoy my vacation, I’m not here for this”. But she showed us this room when we got up, all the way up, she’s talking to my kids and she goes in, I remember walking the elevator, taking the left, walking straight ahead to a far corner left inside of the building, she opens up one of the doors there. And as we go inside, you got this beautiful luxurious room, I mean this’s a room fit for a Prince. As for a king, I don’t know but it certainly would do a Prince very nice. It got these three new large bedrooms, the master bedroom had a master bath, you got this huge kitchen, huge dining room, The place’s just beautiful, I mean, let’s not, I am not kind of trying minimize how nice it looked, especially when you have this view of the ocean to what is basically a large glass wall. I mean, it is just gorgeous. I am thinking to myself, “Wow! This is impressive! Very impressive. You know, I would never say that the place is ugly, it was good, even the room we stayed, it was more, it was adequate for we’re staying in, it was more than adequate, I liked it.
The thing about it was that, you know, this is not the average room, this is probably going to cost a person a lot more, but I just want to get over this over with so, sat back and listened to be a novice, Actually the kids were thrilled, the wife’s thrilled, everybody’s thrilled, even I was taken by this, of course. And they were asking if we could move into that room and stay there for that evening, And Tina said she’d look into it. After about five minutes of looking around, you know, Tina took us back into the elevator, we went back downstairs, sent the kids off, excused them back to the room, and Tina seat us down and tell us about becoming a member at the Resort. And she asked if I was a deed into my mother’s RCI, I don’t know my mother so enough, I have got three brothers, two daughters, anymore? I have no idea, I don’t even know what deed it means. So, I told her, “No, I am not”. Well, she wanted to tell us about how RCI, in comparison to the Resort, was nothing, was much lesser in a sense that I almost felt like she’s a little kind of sending to them but I didn’t care. I don’t know anything about RCI, except that we’re on vacation. I know nothing about the Resort except for what you tell me. So, as she’s telling all these things, you know, I am listening, I was figuring everything out, you know, I was just going along, trying to make sense of it. Well, some many things that brought up about being an owner to the Resort, she said that it’s going up in value, at a tax write off and an opportunity use, you know, broader sense than just go on vacation. For instance, she said that, if I was to become, if we were to become members of the Resort, we could actually find friends who’re going on vacation and utilize our points for them and we get a lower fee for sending them on vacation, we keep their money for the difference.
Now, when I first heard that, I said, “Hey! That’s nice. Let me see if I get this right, if I have a friend who wants to go to a vacation, and I could look and book a vacation cheaper than they can book it, I can give them a slight discount for their vacation, which will not match the discount I get, so I can keep the difference but at the same time I’d be saving them some money. Who wouldn’t jump at an opportunity like?! I mean, really, you are doing them a favour,you are doing yourself a favour for all the leg work, morally speaking, don’t see anything, you know, bad about that. Sounds nice, you know, if it works out that way. Well, after that, she told how, she sat down and she showed us how on paper, what we had been doing all these years as a married couple vacations was costing us more than would be to be a member of the Resort. On paper, looked like it made sense. You know, my wife turned to me and she said, “Yea, that’s about what we spend a year on vacation”. I got to say looking back at that, it might sound good at the moment, at the moment, but really, minute to minute, year to year, we haven’t really gone to any really super locations for a way, gone to the Bahamas, we did a cruise for our anniversary, excuse me, for our honeymoon, other than that, you know, Disney, little things like that, we haven’t really got a way far to justify this kind of costs. But at the moment, looking at, you know, the things that she brought up, [not clear 14:16], yet, seemed like that. It did have that sound, it was actually, I thinking about it pretty deceptive because it made sound like every year, we have to go on some place special when actually we didn’t. Well, this led to lie number one. I think it said that investment in the Resort is a good thing for my taxes in that it’s a deduction or write off. That is not true.
Tax deduction and tax write off doesn’t come from Timeshare unless the people’s work is done a special way. What that special way is, I don’t know. But I can tell you this, the Resort does not do it and did not do it for me. So, thereby, it’s not a tax write off, that’s the lie I was told. So, now knowing this, that’s fraud, that’s deceptive tactic, that’s deceptive sales technique and I didn’t know that. So, this is all fraud so far but you got to sit down in my place at that moment in time, I didn’t I know that. Well, as we went on, she got the lies started, just take it from there but at the pace that the deceit couldn’t be detected not by me because I’m new to all of these. I have no idea how any of these works. So, going on, everything was based on Vacation Resorts, how it’s nice to be over there and at one point she implied that seems really a kind of sweet in the deal, she said that I have to be sure that that they had to be sure that if I were to buy from them, that I wouldn’t take my membership and sell it to someone for a higher price. Now, when you hear something like that, they are telling me, I have to, they have to be careful that I wouldn’t turn around and sell my membership to someone else for a higher price range. How does that sound to you? That sounds like, “Wow! This is got to be so good! You should be selling them for what they are selling them for!”. “Hey! Why not turn around and sell it for somebody else for a greater deal? Again, I knew nothing about Timeshare, didn’t know a single thing, this sounding to good to be true, it was deceptive, it’s not the truth. So, anyway, as things went out, she pulled out the tablet and she started showing us more things, you know. The thing that really snag me was that she brought out and played this clip of Jim Cramer on mad money and how he said, “the Resort is a great investment”, I mean the clip, I can’t remember exactly how long it was but only went for about a minute and he talking about, “Yes!the Resort is an excellent investment!”. And here’s a guy who’s known, renown for telling you about how to invest, how to make money and this and that, and you see somebody like that and you tend to start to say, “Okay, there’s got to be something real to this. the Resort is a good investment”. Only, this turned out to be the next big lie. The thing’s that when Tina showed us this clip, I didn’t realize until I did some research later on, much later on, which is close to present time that that whole clip was based on that if you are a stockholder of the Resort. I am not a stockholder of the Resort, I was deceived into believing that if I had bought a membership, it was a great investment for me so that I could make some type of money off it there, whether it’s by selling to a friend to buy it from me at a higher price or if they want to go on vacation, they can get it, get that vacation, I can set it up for them at cheaper price than they’re paying but keep the difference of what it cost me versus what it would cost them. This’s what they’re considering to be an investment, as they’re telling it to me.
The truth is it’s not an investment in that way. You have to be a stockholder of the Resort, which I am not. So, again, deceptive sales practice? Yea, fraud? Absolutely, misleading? These are all terms that they are just putting it mildly. Anyway, moving along, I mean, you wouldn’t think about it, you look at the scenario, if I were to try and make money off of this by setting a friend of vacation for a cheaper price than they could buy the vacation for, let’s say I actually did that because I want to make profit and they go to the Resort, what do you think is going to happen when they arrive at that resort? You think one of them is going to say, “Oh, well, you’re sent here by Jean, so, we are not going to try and steal you away from him”, no, they are going to that very same person into a seminar and they are going to get him to buy by telling him the same things and probably much further much worse things than they told me. Not to mention after that person buys into the Resort, there goes my money. If I could have made him, and then what? They are stealing my investment. Hostile takeover, however you want to say it? They are stealing my investment. So really, it’s just killing three birds with one stone. Three, now you are asking why I’m saying three birds with one stone? Simply because of this, since then I have been called repetitively by the company to try and come down, which would cost me a package, and bring a friend in the included package, but they have to be up to certain criteria in order to invite them into this package.
They had to be making so much, they had to be a homeowner and they have to have so much of an income. And If I brought them with me, guess what will happen when they arrived, and then what will happen to me when I arrived? We will both be in the same seminar. So then, here’s how you kill the three bird, one, you are making me who already owned in the resort stock buy more or pay at least for this trip which doesn’t make much sense if I already be an owner. Two, you are going to take my investment and you are going to take from him and make him pay and three, you are going to try and upgrade my package. I’ll get to the upgrading part later because that’s exactly what happened to me afterwards. So, you are killing three birds with one stone, how fair’s that? It’s pretty creepy, that’s pretty wrong. But continuing on, let me tell you, after that, then, I’m listening to all the good stuffs, now knowing what I know now, thinking, “Wow! This can be an investment, I can make money off of it, that sounds really good”. Jim Cramer already said that it’s an excellent investment, At least that’s the way they made it look, so, hey, you know, that’s not bad. Only there was one detail and this not a minor detail to me, it was a pretty serious detail, the company I was working for had just cut everybody across the board from 40 hours to 32 hours. So, to me, it’s telling me that the company was in danger, they could close up, things could go bad, I can’t be making an investment of this magnitude right now, there’s no way I can make this investment, not with my company about to close or possibly closing, I don’t know what the future holds. Well, guess what happened, Tina turns around and tells me, if you have any problem, if you are ever in a position, I’ll read it because it’s right here, I wrote it right down, “If you ever have any problem and you want to sell your Timeshare, give the resort the chance to buy back first, the resort has a buyback program in place for that”.
Now, you got to be me, I got to be sitting there at the other side of the table, a person who’s never dealt with Timeshare whatsoever, being told that if anything ever happens, they would buy it back. Now, that sounds beautiful. That sounds great. If I care or don’t want this any longer, you will buy it back. And it makes so much sense. In reality, I am buying time from you, the resort, to be at one of your resorts which you own it, I just get a point, you own it, so thereby, really, how hard is it for you to say, “Okay, sell it back to me, cut him off and we’ll sell it to somebody else”. It’s your property, not mine, not like I can just walk there and just take anything, so to me it sounds perfect, that’s what I was being told during this service sales pitch. So, it was really much of a nail on a coffin for me, that’s what it said to me, “Yea, why not?!” Heck! How hard that’s going to be! The truth is, the resort has no buyback program. I found that out the hard way, roughly about a year and half later. But I’ll get to that. Still at that moment I wasn’t sure. Now, this was supposed to be a 90-minute appointment, remember? Started at 9 o’clock, about this time we’re close like 3:45. I am tired, I am worn, I was supposed to be on a vacation, I didn’t want to spend this kind of time on this matter. Granted everything sounded great, looked great, you know, all these details but, you know, I’m just tired and I am not sure about the job. And I do like the buyback program but I am really not up to this. So, what did Tina do? Tina gets up and she goes in and gets her supervisor, now, unfortunately, I don’t remember the supervisor’s name but I remember my wife’s leaning over, whispering to me and telling me, she reminded me of my first company, immediately I jacked up because I could see it. So, for that purpose, from now on I am going to refer to him as First. Now, First comes out and insists that Tina gives him a full rundown of everything that we talked about, the two kids, what we paid on vacation, how long we have been married, I mean she gave it all to him with speed within a matter of seconds, actually about a minute, but she tells him about us and why we deserved to be resort owners. So, what did First do? First just take a look at all the writings she’s done, all the paper work of these and that and add these and these together and he makes a few changes and he does this and that and lower the price. Now, am I surprised? I was like, “Okay, he lowered the price, that sounds pretty cool”. Then he asked me the question of all questions, this’s the question that really kind of nailed it down for me, I didn’t say nailing the coffin, this’s the hammer striking the nail. He says to me, “If we can get your monthly payments within this bracket, would be want to buy? I thought about it, I looked at it.
At this point, I am thinking, “The day’s long, the kids were suffering, I had enough, I want to be done with this, I wasn’t hundred percent sure”. The monthly payment did look pretty good but then, Tina pipes up and played the final card, she plays the guard card. You are probably wondering, what do I mean by guard? She says, “Guys, I want you to enjoy life and be able to go nice places. Don’t you think your family is worth it too?” Becoming a owner to the resort is the best way to go. When you are a member, if something happens, then the resort will be able to take care of you with that program I was telling you about, referring to the buyback program. At that point, yea, it sounds really right. First just pipes in and he says, “I understand if you are but how about your job, at least with this investment, you will be able to get ahead of things if it gets bad”. Well, to me, that sounds like a pretty good idea. Either you can do it or you don’t. So, he says, “but you won’t be missing out, it’s that simple”. Finally, I gave in. Moved into a silence, my wife and I decided up, after all that buy back, if I lose my job, that’s what they said, they have a buyback program. Well, I signed up, sure enough I signed up. As it turned out we found ourselves, we went to be Timeshare owners. Now at this, I didn’t know what I was in for, I wouldn’t know for about another a year, we did that about another a year. Till at over a level with my wife and I decided that we will start using our VIP points because we were made VIP members. And it didn’t take too long time for us to decide that we’ll return to this place again because we really thoroughly enjoyed the resort.
Myrtle Beach has everything you can really want on vacation. Just about everything, I think the only thing that was missing was a bigger amusement park but the place’s loaded with things to do. So, we decided we’d return again. Sure enough, we returned and had good old time. When we’re out there, we came in a warmer weather, actually more people, lots more fun, the ocean was a little warmer, we really enjoyed it, we had a great time. Now, to think about this, when we got there, we’re expecting that things would be a little different, we expected that since we’re a Timeshare owner, we wouldn’t even need to hear about going to some seminar or we wouldn’t have to do anything, we’re owners, we’re VIP owners. So, we wouldn’t need to hear another Timeshare, blah, blah, blah, this or that, any update we need to know, send it by mail. Guess what? When we got out there, it was exactly the same thing. Mandatory, 90-minute appointment, to go in there and sit down and hear the same stuff again. Some updates about what they have done as far as our ownership is concerned but then, they went into trying to sell you another package, an upgrade to your package. Now, Jeff Michael was our presenter and he told us about these new things in the resort, the point system, nothing about that matters to me because after all that, all I can see is that this place is packed, packed with lies and deceits, fraud, any type of measure you get anyone, anyone to buy from, that’s what the place’s all about. [name not clear 29:39], I don’t know how you pronounce it was a CRS who sat us down and presented a package upgrade to us. I look at the package upgrade now and I am seeing nothing, I can’t believe this. Still, you know, it’s under that guides of lies and I was listening to him.
Some of it sounded nice but we got to a point, as he’s doing his work, he goes to get some information about our background again, you know, our membership and this and that. When he comes back, he tells us that our credit’s golden we can upgrade the package if we want to today. And this is the price and changes the price down for a better price and this and that, and goes to all of these unique things that tell us all of these and I looked at my wife and she looks at me that our credit is golden, I know for a fact that our credit is not golden, nowhere near golden. Heck! If you are a medalist, we would be golden, we wouldn’t be bronze, we wouldn’t be silver. Golden! So, as well as he’s talking, he’s got the papers right there clear on his desk clear for me to see, and I looked at the number, our credit rate was below 650, I am not afraid to tell you, at least at that time period, it’s got up since, yes, but it was 650, it was beneath 650 at that time. And hearing him telling me that my credit’s golden, he’s lying to me. And he did it really smartly, I mean, all of these is lies all of these is deceit, all of it, not a bit of it is worth the time to invest and it’s not even an investment. I remember when we sat down with, I could remember her name, the woman who did our paper work for the signing up, let’s see, I believe I wrote it down here, when she’s sat us down, she dropped the bomb on us, she told us that there would be, yea, Jane Townsend. She sat us down and we thought that we had this price that we’re paid per month, and then, Jane Townsend who sat down and do the actual paper work, I guess you had to be licensed to fill out all the paperwork, that’s why Tina couldn’t do it so Jane comes in and does it. She told us there’ll be what’s called maintenance fees on top of our monthly payment. And guess what? Those maintenance fees have a way of slowly crawling up, it’s nice and slow. In fact, I said nice, take that word out of there, it’s not nice. But they creep up and they don’t stop ever. Even if you paid up a complete deed and become a complete owner, those prices would continue forever, you would caught, maybe, paying them forever. And the investment, Tina said it will be great for my kids, there’s no way, in heaven and on earth, I will pass this whole thing off on my kids, I am getting rid of this because how would I be the father to pass these all to my children, a price tag that will never end? No, absolutely, not. You can’t pay for what you don’t own. And here’s the thing, we didn’t find out until long time after, the point values that they gave you, yea, for the VIP treatment you have 2 years of this big enormous points, somewhere around 300,000 points.
But on the third year or after you used those points, you are only getting 84,000 points per year. How long will it take to build this up to be able to go to the resort again if we want to? That’s the hugest if ever. Well, I am not going to do that. But here we have Greg here who’s telling us these lies about our credit right after about, you know, sitting down. Now, we got this woman who seats us down after Greg’s done with us, her name’s Lilian Barkley [other name not clear 33:52], they call her mama. Mama seats us down and she’s going through and telling us this and telling us that, same kind of stuff. And I’m thinking to myself, at least we still have the buyback but you know what? I am not going to upgrade. But they did offer some juicy stuffs if you signed up. So, I decided, “Hey, we are signing up for those little bits”, we signed up. We get those little bits added up after we signed up but after reading in the paper work 5 days later, I cancelled that contract and kept the little bits we got. We used those bits right away to extend our stay another 2 days because as far as I am concerned, that’s the last time I am ever going to be able to stay at the resort. That’s it, I am not going back there at least, not to Myrtle Beach, the resort, no way! Well, we thought about it, looked everything over and started to do some research. Sadly, that same year, 2007, I lost my job. Now, this is where it really gets bad. Tina told me that if anything happens and I am ever going to leave the resort, you know, stop this, I can use the buyback program. Well, texted Tina because she keeps in touch with us or at least, kept in touch with us, she sends us pictures, in fact, hold on, let me see if I could dig this up really quickly. Yea, here we go, she sent us a Christmas card of her, I don’t know if you could see that, that’s Tina, that’s her husband and son, you know, that’s cute and I thought that’s interesting, to say the least. She sent us that in December 2010. So, we’re happy that we had bought and, you know, that great, fine and dandy but as times goes on, I found out the hard way that she’d lying to me, she’d been lying to me a lot.
Anything for that to sell alright. It’s, it’s, you know, I really was killed by that. She texted me back and let me know that, here it is, she’s telling that she’s, let me see if I can show you some of the key points her, this was when she had called us to let us know; “Hi Jean, I hope you are having a great time? I just want to say what a pleasure it was to meet you and happy that you could be here, you could be, whatever help you be. Have a great time on the beach. God bless you and your family. Thank you very much, totally I am happy, you know, everything seemed so great with the future and the reosrt vacation, blah, blah, blah.” Well, as time goes on, you know, every now and then we’re texting each other back and forth about it. And, at August of 2011, this’s the text that really killed me, “Dear Tina, I hope you remember us, Jean and Melisa, I have been out of work since August of 2011 and we can’t handle Timeshare any longer. We are down to the essentials and you said you can buyback, not looking to make a profit, just don’t want to go into fall, please help us”. “I’m sorry to hear this for you guys. I have recently resigned from the resort only because I have a greater new longer hour, they have greater, excuse me, longer hours for us and my son is going to school”, let’s see scroll up all these, blah, blah, blah. Then, she goes on to tell us “plus my health’s off and on, so [not clear 38:05]. It’s been a struggle, my mother who lives DC area has breast cancer and had surgery. Hey, I feel for you, sorry about that, you know, I really feel bad about that”. This’s the part that really kills me, this’s what kills me, this is again from Tina. “Since you still own a resort deed and I think there’s mother still have to see dark every day for six weeks and possibly more surgery radiation, she’s 84 years old. Since you still own a timeshare and there’s no buyback, a lot of owners in your position choose to sell, refinance or rent their acquaints via friends, family [not clear 38:53], no buy back”. No buy back! How do you think I felt about that? No buy back.
This’s was the same person who’s sat us down, Tina Westbrook, and told us to have buyback program and now, there’s no buyback. And further, she’s no longer working for the company, I mean we have all the proof here, no buy back. Then, she said, “I can have the deeding department call here”, “Deeding department here”? How come she’s not working for them, she’s telling me “here”, “call you and give you some info if you would like. You are all in my prayers, may God bless your family, T. The guide called again, I want you to know what she’s got, she’s talking about, no doubt the one that field her with lies and allowed her to say these things, “Well, Tina was a representative of the resort when she wrote us this back, when she set us up, when she had us fill all these information now, when she put it all together. I don’t have any words to really to explain what these did, fraud, deceptive practices, scams and lies, that’s what the resort is. And based on what happens to us, there’s no question that if we released, we need to be released, we must be released because, we’re, we bought this under deception and fraud, thereby, it’s not fair for anyone who’s been lied to have to be stuck to a contract that’s filled with lies. Now, that contract, all these things we’re told to get us to sign’s just to get money in a person’s pocket. You know, it’s not the same as buying a car, no, not at all, you’d go and shop around for car. They want you to buy it then and there, if you don’t buy it, then they look down upon you, I saw a few people who were actually treated fair rough because they chose not to buy. They are getting rich off the sweat of the, you know, off the grain in your pocket.
I’ll tell you this to close it all off really, to make a conclusion of it all. Enjoy your life at your pace, go where you want to go, if you can’t go where you want to go, keep what you have got till you get what you need, what you don’t need is to be trapped in a contract filled with lies buy their salesperson. A salesperson and the Resorts are going to lie to you. If you don’t believe me, search the resort’s name and use scam, frauds, deceptive techniques, lies in you search engine, see how much you come up with, check with the BBB, they are being nailed left and right by people like me who had been taken by such actions. Don’t you dare buy a timeshare. If you get a free vacation, looking back if this what it means getting a free vacation to go to the resort, and they’re trying to give me a gift which turned out to be a two-eye marks cards and a dinner. And if I didn’t go, they will charge me for that dinner. Give the damn gift back, don’t charge me for something I don’t want, take your gift, I can treat myself to eye marks and dinner. I don’t need your gift nor am I interested. I just want to sleep in my room and go on the beach. I am not here to purchase anything but to souvenirs, have my own food and my family to have a good time. I do not need to buy or help stockholders make money off of my money. That’s not fair, that’s not right and the resort needs to step up and make sure this doesn’t happen to other people. But I am warning you, they are not going to, this is why their stock is going to the roof right now. If you hear this and you see this, don’t go to the resort to but anything but a room for the time that you are there. Do not invest in any Timeshare. If you really want to invest in Timeshare, have a sure they are legitimate other less cost, more cost effective ways that will not drain your pocket or your future. This Resort, I am not going to be part of you anymore and I will spend the rest of my time as a videographer, I am an expert, I will spend the rest of my time making sure people know to stay away from you.